Secured Remote Access | Innotec Solutions | Security Products

Secured Remote Access

Pairing your CCTV Surveillance Systems with Remote Viewing is essential of achieving powerful security. Having the recorder constantly receiving surveillance footage data enables playback for review. But what's more is the ability to view your surveillance feed live from your phone, tablet or laptop. This enables you to have overwatch on your home and business.

Whether it is the one time installation you need done, or whether you are looking for professional and long-term asset management or tech support requirements, we can assure you of the best services at the most economical pricing. Our sales and logistics consultants are always available to help you with any further and detailed queries you might have regarding our services and security solutions.

Multi-Platform Compatibility

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Technology

Your remote surveillance recorded date and live view are for your eyes only. Unlike other surveillance system that you buy off the shelves of your electronic store, the remote surveillance feature we provide is more secured and reliable. This ensures total privacy for you.

Using Axis Communications Technology

Axis Secure Remote Access makes it possible for a smartphone or PC client to access Axis network cameras when the client and the cameras are located on different local networks. Using external mediator servers, the client and the camera can find each other and establish a secure peer-to-peerconnection. As a fallback the communication is automatically relayed through the mediator servers, when direct communication cannot be established.



Easy to setup

Axis Secure Remote Access significantly simplifies the installation of remote access to surveillance systems. It is automatically configured during installation, and removes the need of manual port-forwarding or router configuration.


Secure communication

Secure communication is in the core of Axis Secure Remote Access. It uses multiple levels of authentication to establish an encrypted communication between a client and the cameras in the surveillance system.


Availability

To keep the response time to a minimum, and reduce latency, Axis Secure Remote Access is supported by multiple mediator servers set up around the world. The redundant environment also secures the availability of the system.


Using remote access in AXIS Camera Companion 3

With AXIS Camera Companion software, Axis cameras are turned into a surveillance solution that typically comprises of 1-4 cameras while supporting up to 16 channels. The solution needs a PC only at installation and operating the system is conveniently done by using a mobile viewing app on a smartphone or tablet. Axis Secure Remote Access is included in AXIS Camera Companion from version 3.


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Figure 1: Illustration of an AXIS Camera Companion 3 system with three cameras, storage on SD cards, PoE switch, router and clients.

System setup

To use Axis Secure Remote Access in AXIS Camera Companion, the user must have a MyAxis account. The MyAxis account organizes the user’s sites and cameras, and makes them accessible from different clients.
For Axis Secure Remote Access to work, an initial one time setup is required while the AXIS Camera Companion PC client and the camera are located on the same network. The one time setup is conducted using a setup wizard, guiding the installer through all necessary steps. The firmware version of the camera is automatically updated during the wizard, and system configuration is performed.


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Figure 2: System set-up when client and camera located on the same network.

Once the initial setup is complete, the camera is accessible remote from any client device using the specific MyAxis account and the camera and/or site credentials.

Establish connection

In order to be accessible remote, the camera keeps an open connection to its nearest mediator server. When the client wants to contact the camera, it uses the mediator servers to find out how and where to contact the camera. The client and the camera establish a connection via the mediator server, verify each other’s identities and establish a secure, direct, peer-to-peer communication.


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Figure 3: Secure, peer-to-peer communication between a client and a camera located on different networks.

Once the initial setup is complete, the camera is accessible remote from any client device using the specific MyAxis account and the camera and/or site credentials.


Fallback to relayed communication

In some scenarios, for example complex network configurations, it is not possible to set up an automatic peer-to-peer connection. For maximal availability, Axis Secure Remote Access has a fallback option to relay the communication through the mediator servers. This is seamlessly handled by the system, and the communication is always encrypted.


Benefits for installation and use

Axis Secure Remote Access has benefits for both system installation and use.
1) Axis Secure Remote Access makes set-up of remote access easy. It eliminates the need of manual port-forwarding or router configuration.
2) Axis Secure Remote Access makes communication between the client and camera(s) secure. The system has multiple levels of authentication and all transferred data is encrypted.
Axis Secure Remote Access can be used on the majority of Axis network cameras and encoders.


Conclusion

With Axis Secure Remote Access technology, Axis provides a solution to the problem of connecting remotely to cameras behind firewalls without the need of manual router configuration. An easy, secure and reliable way to remotely access the surveillance system.


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